Technology   

Recommended Prior Experience: At least 1–2 years of business or marketing experience and basic familiarity with digital tools. 

Length of Program: 6 weeks 
 
Descriptions: This specialization is intended for business professionals and marketers seeking to develop practical AI skills for real-world applications. Through 3 courses, you will cover the fundamentals of artificial intelligence and machine learning, generative AI strategies for marketing and branding, and how to apply AI tools to common business challenges. By the end, you will be equipped to leverage generative AI to create content, personalize customer experiences, automate tasks, and build a stronger brand. 

What You Will Learn 

• Apply generative AI tools to solve real marketing, branding, and business challenges. 

• Design AI-powered strategies for content creation, customer personalization, and task automation. 

• Evaluate AI tools and ethical considerations to make informed business decisions. 

Recommended Prior Experience: Teachers, administrators, curriculum designers, trainers, and professionals interested in AI-powered education and modern learning technologies. 

Length of Program: 6 weeks 
 
Descriptions: This AI for Education course is designed for learners to explore how AI technologies support teaching, classroom workflows, and academic operations without requiring technical expertise. Artificial intelligence is changing how educators create learning experiences, manage classrooms, and support student success. Schools, universities, and training institutions are increasingly adopting AI-powered tools to strengthen instruction, personalize learning, and support the modern academic environment. 

What You Will Learn 

• Understand AI Applications in Education: Explore how AI supports teaching workflows, classroom organization, and student participation. 

• Evaluate AI-Driven Teaching Tools: Assess AI tools that strengthen instructional delivery and classroom productivity.  

• Improve Curriculum Planning and Learning Processes: Apply AI-supported approaches to enhance curriculum development and educational workflows. 

• Implement AI-Supported Learning Strategies: Identify AI opportunities that improve personalization and learner outcomes. 

Recommended Prior Experience: no prior experience needed 

Length of Program: 6 weeks 
 
Descriptions: This Specialization bridges the gap between basic browser-based prompting and advanced, environment-integrated AI collaboration, guiding you from Claude's reasoning foundations to local execution. Through four comprehensive courses, you will master text and data analysis, transform Claude into an autonomous Chief of Staff to automate local desktop workflows, build scalable Figma design systems, and deploy Claude Code directly in your terminal to ship features faster. Designed for modern professionals, developers, and creators, this program equips you with the strategic skill set required to delegate complex, multi-step tasks and lead AI-driven business solutions.  

What You Will Learn 

• Master Claude’s reasoning to analyze complex data and deploy local agentic workflows that automate file management and administrative tasks. 

• Leverage Claude to build scalable design tokens, overcome the blank canvas, and run Claude Code in your terminal to ship and refactor code faster. 

Recommended Prior Experience: No prior experience necessary.

Length of Program: 6 weeks

Description: This fully online program provides all the skills you need to find an entry-level job in the field of data analytics.

What You Will Learn:

• Asking questions to make data-driven decisions
• Understanding data types and structures
• Preparing data for exploration
• Using data to solve problems
• Analyzing data to answer questions
• Sharing data through the art of visualization
• Using R programming to supercharge your analysis"      

Recommended Prior Experience: This program assumes prior knowledge of foundational analytical principles, skills, and tools. These include data types, data strategy, data integrity, data cleaning, data aggregation, data analysis, and best practices when information-sharing. It also requires an understanding of spreadsheets, databases and structured query language, programming concepts, data visualization, and dashboards.

Length of Program: 6 weeks

Business intelligence uses processes and tools to turn raw data into easy-to-understand, actionable information. Organizations rely on this information to make better strategic and operational business decisions. Organizations of all kinds need business intelligence professionals to organize, analyze, and report data to inform decision makers. Business intelligence jobs exist in varied industries, from technology to finance to entertainment. You will practice using tools and platforms including Google BigQuery, Google Dataflow, Google Sheets, Python, SQL, and Tableau.

What You Will Learn

• Design data visualizations that answer business questions
• Practice data modeling and extract, transform, load (ETL) processes that meet organizational goals
• Create dashboards that effectively communicate data insights to stakeholders
• Have knowledge of concrete skills in business intelligence
• Complete a portfolio project to share with potential employers

Launch your career in Cloud Cybersecurity, build job-ready skills and must-have AI skills for an in-demand career. This certificate program prepares learners for entry-level roles in cloud cybersecurity. Get hands-on with Google Cloud tools like Cloud Shell, Cloud Storage, and Security Command Center, tackling real-world cybersecurity problems head-on. All content is crafted by seasoned Google experts in cloud and cybersecurity tech. Beyond training and labs, you’ll complete a capstone project and create work examples to showcase your new skills. This certificate builds on your existing foundational knowledge of cybersecurity fundamentals (no degree needed), and we’ve even got you covered with optional refreshers on network security, threat analysis, SQL, and incident detection, as well the importance of integrating AI into your path forward. 

What You Will Learn

• Analyze and apply cloud security principles in practical scenarios
• Execute effective incident response and recovery plans
• Develop and implement risk management and compliance strategies
• Prepare for a successful career in cloud security

Recommended Prior Experience: No prior experience necessary

Length of Program: 6 weeks

This online training program provides the skills you need for an introductory-level job in IT support, with no relevant experience required.

What You Will Learn

• Technical support fundamentals
• Computer networking
• Operating systems: Becoming a Power User
• System administration and IT infrastructure services
• IT security: Defense against the digital dark arts

This fully online program provides the skills you need for an entry-level job in project management, with no relevant experience required.

What You Will Learn

• Estimate time and budgets
• Run effective meetings and manage stakeholders
• Identify and manage risks
• Apply Agile and Scrum frameworks
• Develop leadership skills and navigate team dynamics

How to Earn Credential

• You will earn this certificate by successfully completing the Google Project Management program.

Organizations worldwide rely on information to make sound decisions regarding all manner of affairs. But with the amount of available data growing on a daily basis, the ability to make sense of all of that data is becoming more and more challenging. Fortunately, this is where the power of Microsoft® Excel® can help.

Organizations worldwide rely on information to make sound decisions regarding all manner of affairs. But with the amount of available data growing on a daily basis, the ability to make sense of all of that data is becoming more and more challenging. Fortunately, this is where the power of Microsoft® Excel® can help.

Organizations worldwide rely on information to make sound decisions regarding all manner of affairs. But with the amount of available data growing on a daily basis, the ability to make sense of all of that data is becoming more and more challenging. Fortunately, this is where the power of Microsoft® Excel® can help.

This course is for Azure Administrators. The Azure Administrator implements, manages, and monitors identity, governance, storage, compute, and virtual networks in a cloud environment. The Azure Administrator will provision, size, monitor, and adjust resources as appropriate. This course teaches IT Professionals how to manage their Azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect Azure and on-premises sites, manage network traffic, implement storage solutions, create and scale virtual machines, implement web apps and containers, back up and share data, and monitor solutions.

• Recommended Prior Experience: Completion of AZ-900 (Azure Fundamentals) or equivalent experience.
• Length of Program: up to 5 months

Our Microsoft Power BI Data Analyst PL-300 training course is your one-stop shop for learning the ins and outs of data visualization. You’ll train on the tools commonly used to tackle data challenges head-on, from cleaning unruly datasets to crafting stunning, insightful dashboards. Our step-by-step instructions, video lessons, test preps, and labs will prepare you for the PL-300 exam and help you climb the corporate ladder.

• Use techniques for obtaining data from diverse sources 
• Learn to cleanse, shape, and prepare data for analysis 
• Gain proficiency in DAX for creating complex calculations and measures 
• Develop interactive and informative reports using Power BI’s rich visualization capabilities 
• Create compelling dashboards to effectively communicate insights to stakeholders
• Explore techniques for performing in-depth analysis, including statistical analysis and predictive modeling

Recommended Prior Experience: No prior experience necessary

Length of Program: up to 5 months

Develop advanced skills to leverage modern technologies with our CompTIA Tech+ certification training! 

This Tech+ course covers everything you need to know to pass the FC0-U71 exam – hardware basics, setting up devices, and managing operating systems & software apps. It also dives into Cloud and IoT, polishing your skills for these in-demand fields. 

Finally, learn about databases, programming, networking, and security, all while practicing real-world skills like configuring routers, troubleshooting, and creating backups. 

What you will learn:

• Assemble and identify core hardware components. 
• Set up and configure peripheral device, audio, and video equipment 
• Troubleshooting hardware issues like power, cooling, and memory problems. 
• Navigate and manage operating systems, including Windows and Linux. 
• Run basic Linux commands and use tools like Task Manager and PowerShell. 
• Install and manage software applications. 
• Format documents, create presentations, and use web browsers. 
• Use SQL commands to create, delete, and query databases. 
• Set up wired and wireless networks. 
• Configure routers, DHCP servers, and network adapters. 
• Create virtual machines and understand cloud computing & AI concepts. 
• Identify security vulnerabilities and implement best practices such as encryption and VPN setup. 
• Resolve overheating issues, memory errors, and IP conflicts
• Create backups and restore points for data continuity.

From basic to advanced topics, this Fundamentals of Database Systems course covers everything you need to know about database systems and their applications. Start with a comprehensive introduction of the fundamentals including architecture, components, models, schemas, and more. Gradually, learn how to interact with the Database using programming languages like SQL, DML, and DDL. By the end of this database fundamentals course, you’ll be a pro at designing, implementing, and managing efficient database schemas.  
 
Prerequisites: there are no prerequisites. 
 
Length of Program: up to 4 months 

The course is primarily for:  

Data enthusiasts wanting to gain insight into how data is stored and managed Using REST-based APIs and SDKs. 

Students and academicians with computer science and data science backgrounds. 

Tech professionals involved in software development, data analysis, database administration, and web development. 

What You Will Learn 

Apply data models like ER, and EER to represent real-world entities and relationships 

Optimize performance with normalized database schemas 

Expertise in SQL query language for data manipulation, retrieval, and analysis 

Understand the components and architecture for storage, indexing, and query processing 

 Knowledge of data security principles, techniques, and best practices 

Ability to work with modern NoSQL databases like MongoDB 

Practice and prepare for the prestigious IT Specialist Python Certification exam with our comprehensive prep course. Powered with interactive lessons, quizzes, flashcards, and full-length practice tests, our immersive courseware is exactly what you need to navigate through your preparation journey. To make it perfect, we have also added hands-on Labs where you can practice your theories in a hassle-free manner. 
 
Prerequisites: there are no prerequisites. 
 
Length of Program: up to 4 months 

What You Will Learn 

• Deep understanding of the core concepts - variables, data types, operators, control flow, and functions 

• Expertise in working with data structures - lists, tuples, dictionaries, and sets 

• Master of Object-Oriented Programming - classes, objects, and inheritance hierarchies 

• Ability to perform File I/O and error handing 

Our Microsoft Power BI Data Analyst PL-300 training course is your one-stop shop for learning the ins and outs of data visualization. You’ll train on the tools commonly used to tackle data challenges head-on, from cleaning unruly datasets to crafting stunning, insightful dashboards. Our step-by-step instructions, video lessons, test preps, and labs will prepare you for the PL-300 exam and help you climb the corporate ladder.

• Use techniques for obtaining data from diverse sources 
• Learn to cleanse, shape, and prepare data for analysis 
• Gain proficiency in DAX for creating complex calculations and measures 
• Develop interactive and informative reports using Power BI’s rich visualization capabilities 
• Create compelling dashboards to effectively communicate insights to stakeholders
• Explore techniques for performing in-depth analysis, including statistical analysis and predictive modeling

AI is transforming every industry, from healthcare to finance, but few truly understand how it works. This course cuts through the hype to give you real, actionable knowledge of AI, machine learning, and deep learning. 

Dive into core concepts like neural networks, NLP, and computer vision, then explore how top companies leverage AI for profit…and how you can too. 

What You Will Learn 

• Foundational AI/ML Literacy: Grasp core concepts of machine learning, deep learning, and NLP in plain language. 

• Business AI Integration: Identify how to leverage AI for revenue growth, cost reduction, and product differentiation. 

• Neural Network Intuition: Understand how machines "learn" through neural networks. 

• AI Monetization Strategies: Learn how top companies profit from AI, from automation to personalized user experiences. 

• Pitfall Avoidance: Spot and sidestep common AI implementation mistakes that waste time and budget. 

• Career-First AI Skills: Build a realistic roadmap to enter the AI field or upskill for tech-driven roles. 

Recommended Prior Experience: This course is ideal for experienced Google Cloud users who want to take their machine-learning skills to the next level.   

Length of Program: Online Anytime, 5 Months to Complete 

Description: The Google Cloud Professional Machine Learning Engineer course equips you with the skills to design, build, and deploy sophisticated machine learning models on Google Cloud. You'll dive deep into key topics like framing ML problems, architecting scalable ML solutions, developing and optimizing models, automating end-to-end ML pipelines, and monitoring model performance. 

What You Will Learn: 

• Design machine learning models 

• Build machine learning models 

• Deploy machine learning models on Google Cloud 

Upon Completion Students Will: 

• Demonstrate an ability to use Google Cloud technologies to solve business problems using machine learning 

Recommended Prior Experience: There are no prerequisites for the exam, but it is recommended to have 3+ years of industry experience including 1+ years designing and managing solutions using Google Cloud. 

Length of Program: Online Anytime, 5 Months to Complete 

Description: The course is designed to cover all the exam objectives and provide a complete understanding of all the concepts with its various learning resources. Google Cloud Professional Cloud Architect certification training authenticates the skills and expertise required to design solutions using a mix of computer, storage, networking, and managed services. The design must satisfy both business and technical requirements.   

What You Will Learn: 

• Design and plan a cloud solution architecture 

• Analyze and optimizing technical and business processes 

• Manage implementations of cloud architecture 

Practice and prepare for the prestigious IT Specialist Python Certification exam with our comprehensive prep course. Powered with interactive lessons, quizzes, flashcards, and full-length practice tests, our immersive courseware is exactly what you need to navigate through your preparation journey. To make it perfect, we have also added hands-on Labs where you can practice your theories in a hassle-free manner. 
 
Prerequisites: there are no prerequisites. 
 
Length of Program: up to 4 months 

What You Will Learn 

• Deep understanding of the core concepts - variables, data types, operators, control flow, and functions 

• Expertise in working with data structures - lists, tuples, dictionaries, and sets 

• Master of Object-Oriented Programming - classes, objects, and inheritance hierarchies 

• Ability to perform File I/O and error handing 

This MS-102 training covers how to deploy and manage Microsoft 365 in cloud and hybrid environments. From governance and compliance to migration and deployment, this MS-102 training prepares you for planning, implementing, and managing Microsoft 365 solutions in a large organization.

• Recommended Prior Experience: This course is considered associate-level Microsoft 365 training, which means it was designed for systems administrators. This skills course is designed for those with three to five years of experience with productivity and collaboration platforms.
• Length of Program: up to 5 months

CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to networking to virtualization and more. CompTIA A+ is an industry standard for launching IT careers into today’s digital world.

• Perform critical IT support tasks
• Troubleshoot and remotely diagnose and correct common software, hardware, and connectivity problems
• Change core technologies from cloud virtualization and IoT (internet of things) device security to data management and scripting
• Gain experience using multiple operating systems encountered by technicians on a regular basis, with a focus on the major systems, their use cases, and how to keep them running properly
• Develop SaaS (software as a service) application experience

Learn how to apply artificial intelligence (AI) and machine learning (ML) to solve real-world business problems. Our Certified Artificial Intelligence Practitioner (CAIP) training course covers various topics, including identifying AI and ML solutions, preparing and transforming data, and training and evaluating machine learning models. Above all, we provide you with hands-on experience in building models such as linear regression, forecasting, classification, clustering, decision trees, random forests, support vector machines, and neural networks. You’ll also learn about operationalizing ML models for production deployment. 

What You Will Learn 

• Formulate AI and ML solutions for business problems 

• Collect, transform, and engineer data for ML models 

• Train, evaluate, and turn ML models effectively 

• Build and implement various ML models such as linear regression, forecasting, classification, clustering, decision trees, and more 

• Operationalize and deploy ML models in production environments  

• Maintain and secure ML pipelines 

AI is transforming every industry, from healthcare to finance, but few truly understand how it works. This course cuts through the hype to give you real, actionable knowledge of AI, machine learning, and deep learning. Dive into core concepts like neural networks, NLP, and computer vision, then explore how top companies leverage AI for profit…and how you can too.

• Recommended Prior Experience: No prior experience needed.
• Length of Program: 6 weeks.

This Generative AI for Beginners online course cuts through the hype, equipping you with the practical skills to effectively deploy and manage AI. You'll learn prompt engineering, understand model limitations, and navigate ethical considerations. We'll cover real-world applications from writing assistance to multimedia creation, emphasizing how to manipulate models for superior output.  

What You Will Learn 

• Prompt Engineering: Master the art of crafting effective prompts to elicit precise, high-quality outputs from diverse Generative AI models, understanding their inherent quirks and limitations. 

• AI Content Creation: Develop proficiency in leveraging Generative AI for producing various content forms, from long-form articles and academic papers to short-form blogs, images, and multimedia, while maintaining originality. 

• Responsible AI Deployment: Learn to navigate the ethical landscape of Generative AI, including identifying biases, ensuring data privacy, upholding originality, and implementing human oversight for quality control. 

• Model Manipulation & Optimization: Acquire advanced tactics to refine Generative AI outputs, addressing issues like 'hallucinations' and improving productivity by understanding how to reward, punish, and customize models for specific needs. 

Recommended Prior Experience: At least 1–2 years of business or marketing experience and basic familiarity with digital tools. 

Length of Program: 6 weeks 
 
Descriptions: This specialization is intended for business professionals and marketers seeking to develop practical AI skills for real-world applications. Through 3 courses, you will cover the fundamentals of artificial intelligence and machine learning, generative AI strategies for marketing and branding, and how to apply AI tools to common business challenges. By the end, you will be equipped to leverage generative AI to create content, personalize customer experiences, automate tasks, and build a stronger brand. 

What You Will Learn 

• Apply generative AI tools to solve real marketing, branding, and business challenges. 

• Design AI-powered strategies for content creation, customer personalization, and task automation. 

• Evaluate AI tools and ethical considerations to make informed business decisions. 

Recommended Prior Experience: Teachers, administrators, curriculum designers, trainers, and professionals interested in AI-powered education and modern learning technologies. 

Length of Program: 6 weeks 
 
Descriptions: This AI for Education course is designed for learners to explore how AI technologies support teaching, classroom workflows, and academic operations without requiring technical expertise. Artificial intelligence is changing how educators create learning experiences, manage classrooms, and support student success. Schools, universities, and training institutions are increasingly adopting AI-powered tools to strengthen instruction, personalize learning, and support the modern academic environment. 

What You Will Learn 

• Understand AI Applications in Education: Explore how AI supports teaching workflows, classroom organization, and student participation. 

• Evaluate AI-Driven Teaching Tools: Assess AI tools that strengthen instructional delivery and classroom productivity.  

• Improve Curriculum Planning and Learning Processes: Apply AI-supported approaches to enhance curriculum development and educational workflows. 

• Implement AI-Supported Learning Strategies: Identify AI opportunities that improve personalization and learner outcomes. 

• Compile and run a basic C# program.
• Write a C# application that uses labels, text fields, and buttons on a form.
• Write C# code that uses numeric and string data in variables.
• Write a C# application that uses conditional statements and loops.
• Write C# code that includes methods and event handlers.
• Write C# code that handles exceptions and validates data.
• Write C# applications that use arrays and other data collection storage tools.
• Write C# applications that use date and string variables.
• Add standard controls to C# projects and create a multi-form application.
• Create a final project using what you've learned in this course.

Introduction to C++ is a comprehensive online training course that provides the skills and knowledge required to create robust and efficient C++ applications. It focuses on the core concepts of C++, including variables, data types, control flow, and functions. Whether you are a student wanting to learn new skills or you want to upgrade your existing knowledge, this is the perfect C++ course for you. Access interactive and immersive learning with our Live Lab activities that are especially designed to provide you with a real coding experience in an online environment. By the end of this Introduction to C++ programming course, you’ll be able to write efficient, maintainable, and well-structured codes.  Upon course completion, Corporate and Community Education will send a Certificate of Completion, and the certification exam will be ordered.

• Logical reasoning and problem-solving skills
• Fundamentals of C++ code, including variables, data types, operators, control flow statements, and functions
• Utilize of pointers and references for dynamic memory allocation and deallocation
• Create generic codes using templates for reusability and flexibility
• Execute error handling mechanisms to manage unexpected situations
• Expertise in using debugging tools and techniques to identify and fix errors in C++ code
• Skilled in advanced C++ features like the Standard Template Library (STL)
• Knowledge of lambda expressions, auto keyword, range-based for loops, and constexpr functions
• Metaprogramming for writing codes that generate other codes at compile time
• Expertise in Object-Oriented Programming (OOP) to create classes, objects, inheritance, polymorphism, and encapsulation

Recommended Prior Experience: no prior experience needed 

Length of Program: 6 weeks 
 
Descriptions: This Specialization bridges the gap between basic browser-based prompting and advanced, environment-integrated AI collaboration, guiding you from Claude's reasoning foundations to local execution. Through four comprehensive courses, you will master text and data analysis, transform Claude into an autonomous Chief of Staff to automate local desktop workflows, build scalable Figma design systems, and deploy Claude Code directly in your terminal to ship features faster. Designed for modern professionals, developers, and creators, this program equips you with the strategic skill set required to delegate complex, multi-step tasks and lead AI-driven business solutions.  

What You Will Learn 

• Master Claude’s reasoning to analyze complex data and deploy local agentic workflows that automate file management and administrative tasks. 

• Leverage Claude to build scalable design tokens, overcome the blank canvas, and run Claude Code in your terminal to ship and refactor code faster. 

From basic to advanced topics, this Fundamentals of Database Systems course covers everything you need to know about database systems and their applications. Start with a comprehensive introduction of the fundamentals including architecture, components, models, schemas, and more. Gradually, learn how to interact with the Database using programming languages like SQL, DML, and DDL. By the end of this database fundamentals course, you’ll be a pro at designing, implementing, and managing efficient database schemas.  
 
Prerequisites: there are no prerequisites. 
 
Length of Program: up to 4 months 

The course is primarily for:  

Data enthusiasts wanting to gain insight into how data is stored and managed Using REST-based APIs and SDKs. 

Students and academicians with computer science and data science backgrounds. 

Tech professionals involved in software development, data analysis, database administration, and web development. 

What You Will Learn 

Apply data models like ER, and EER to represent real-world entities and relationships 

Optimize performance with normalized database schemas 

Expertise in SQL query language for data manipulation, retrieval, and analysis 

Understand the components and architecture for storage, indexing, and query processing 

 Knowledge of data security principles, techniques, and best practices 

Ability to work with modern NoSQL databases like MongoDB 

Descriptions: Knowing the basics is good, but being fluent is invaluable. The Google AI Professional Certificate takes you beyond foundational understanding to becoming AI-fluent. Designed by Google experts, this program gets you hands-on experience building the AI skills that employers are looking for.

No more guesswork. The curriculum was built by mapping AI capabilities to the skills the job market demands, and validated by employers. You’ll learn the fundamentals of AI, including how to prompt and use AI responsibly. Then, you’ll apply AI to the six domains where AI is transforming work.

What You Will Learn

· Adopt a collaborator mindset: Learn to give AI clear instructions so it acts as a professional collaborator, not just a simple task completer.

· Use AI responsibly: Understand how AI works so you can use these tools confidently and responsibly.

· Master in-demand skills: Focus on the domains where AI is transforming work most, including data analysis, research, and communication.

· Build custom apps: Use vibe coding to create a custom app that solves your unique workplace challenges, no coding experience required.

Recommended Prior Experience: No prior experience necessary.

Length of Program: 6 weeks

Description: This fully online program provides all the skills you need to find an entry-level job in the field of data analytics.

What You Will Learn:

• Asking questions to make data-driven decisions
• Understanding data types and structures
• Preparing data for exploration
• Using data to solve problems
• Analyzing data to answer questions
• Sharing data through the art of visualization
• Using R programming to supercharge your analysis"      

Recommended Prior Experience: This program assumes prior knowledge of foundational analytical principles, skills, and tools. These include data types, data strategy, data integrity, data cleaning, data aggregation, data analysis, and best practices when information-sharing. It also requires an understanding of spreadsheets, databases and structured query language, programming concepts, data visualization, and dashboards.

Length of Program: 6 weeks

Business intelligence uses processes and tools to turn raw data into easy-to-understand, actionable information. Organizations rely on this information to make better strategic and operational business decisions. Organizations of all kinds need business intelligence professionals to organize, analyze, and report data to inform decision makers. Business intelligence jobs exist in varied industries, from technology to finance to entertainment. You will practice using tools and platforms including Google BigQuery, Google Dataflow, Google Sheets, Python, SQL, and Tableau.

What You Will Learn

• Design data visualizations that answer business questions
• Practice data modeling and extract, transform, load (ETL) processes that meet organizational goals
• Create dashboards that effectively communicate data insights to stakeholders
• Have knowledge of concrete skills in business intelligence
• Complete a portfolio project to share with potential employers

Recommended Prior Experience: There are no prerequisites, but it is recommended to have 6+ months hands-on experience with Google Cloud. 

Length of Program: Online Anytime, 5 Months to Complete 

Description: The course is designed to cover all the exam objectives and provide a complete understanding of all the concepts with its various learning resources. Google Cloud Certified Associate Engineer certification training authenticates the skills and expertise required to work on the Google Cloud console and the command-line interface and to maintain and scale deployed solutions that leverage services on Google Cloud. 

What You Will Learn: 

• Set up a cloud solution environment 

• Plan and configure a cloud solution 

• Deploy and implement a cloud solution 

Upon Completion Students Will:  

• Configure access and security 

• Ensure the successful operation of a cloud solution 

Recommended Prior Experience: There are no prerequisites for the exam, but it is recommended to have 3+ years of industry experience including 1+ years designing and managing solutions using Google Cloud. 

Length of Program: Online Anytime, 5 Months to Complete 

Description: The course is designed to cover all the exam objectives and provide a complete understanding of all the concepts with its various learning resources. Google Cloud Professional Cloud Architect certification training authenticates the skills and expertise required to design solutions using a mix of computer, storage, networking, and managed services. The design must satisfy both business and technical requirements.   

What You Will Learn: 

• Design and plan a cloud solution architecture 

• Analyze and optimizing technical and business processes 

• Manage implementations of cloud architecture 

Launch your career in Cloud Cybersecurity, build job-ready skills and must-have AI skills for an in-demand career. This certificate program prepares learners for entry-level roles in cloud cybersecurity. Get hands-on with Google Cloud tools like Cloud Shell, Cloud Storage, and Security Command Center, tackling real-world cybersecurity problems head-on. All content is crafted by seasoned Google experts in cloud and cybersecurity tech. Beyond training and labs, you’ll complete a capstone project and create work examples to showcase your new skills. This certificate builds on your existing foundational knowledge of cybersecurity fundamentals (no degree needed), and we’ve even got you covered with optional refreshers on network security, threat analysis, SQL, and incident detection, as well the importance of integrating AI into your path forward. 

What You Will Learn

• Analyze and apply cloud security principles in practical scenarios
• Execute effective incident response and recovery plans
• Develop and implement risk management and compliance strategies
• Prepare for a successful career in cloud security

Recommended Prior Experience: No prior experience necessary

Length of Program: 6 weeks

This online training program provides the skills you need for an introductory-level job in IT support, with no relevant experience required.

What You Will Learn

• Technical support fundamentals
• Computer networking
• Operating systems: Becoming a Power User
• System administration and IT infrastructure services
• IT security: Defense against the digital dark arts

Recommended Prior Experience: no prior experience needed 

Length of Program: 3 weeks 

Description: Ever wondered what makes a great people manager? In Google People Management Essentials, you’ll learn the skills required to become a confident, effective manager. Designed by The Google School for Leaders, this program distills decades of Google’s management research into actionable insights on how to build high-performing teams.  
 
Whether you're an aspiring leader or already managing a team, you’ll leave this course with the practical skills to drive results and build a team where people can thrive.  

What You Will Learn: 

• Set clear goals, develop coaching skills, drive business results, and leverage AI as a management tool. 

This fully online program provides the skills you need for an entry-level job in project management, with no relevant experience required.

What You Will Learn

• Estimate time and budgets
• Run effective meetings and manage stakeholders
• Identify and manage risks
• Apply Agile and Scrum frameworks
• Develop leadership skills and navigate team dynamics

How to Earn Credential

• You will earn this certificate by successfully completing the Google Project Management program.

A Google Workspace Administrator uses tools in the Google Admin console to manage users, resources, core Google Workspace services, data governance, and security. They also troubleshoot common issues with Google Workspace products. This on-demand learning path provides real-world, hands-on experience with Google Cloud technologies that are essential to administering Google Workspace at your organization. 

What You Will Learn 

• Provision and manage Google Workspace accounts and resources. 

• Manage Google Workspace groups and services including Gemini, Gmail, Calendar, Drive, Meet, Chat, and Docs. 

• Use Google Workspace tools such as labels, Google Vault, and Data Loss Prevention (DLP) to classify and safeguard your organization’s data. 

• Manage and configure Google Workspace security and compliance. 

A Google Workspace Administrator uses tools in the Google Admin console to manage users, resources, core Google Workspace services, data governance, and security. They also troubleshoot common issues with Google Workspace products. This on-demand learning path provides real-world, hands-on experience with Google Cloud technologies that are essential to administering Google Workspace at your organization.

• Recommended Prior Experience: No prior experience needed.
• Length of Program: 6 weeks.

The GPEAK certification system, developed by Illinois Central College in collaboration with the Regional Workforce Alliance, is a regional effort to help employees gain fundamental skills that make them more effective, adaptable, and engaged. At the foundation of the GPEAK system are the Illinois Recommended Technicial and Essential Employability Competencies (PWR Act, April 2020), and a set of related performance indicators defined through extensive input from GPEAK employer representatives. GPEAK training is available for each of the ten identified competencies: Teamwork and conflict resolution, adaptability and flexibility, cultural competence, communication skills, problem solving, decision making, critical thinking, initiative and self-drive, reliability and accountability, and planning and organizing.

• Recommended Prior Experience: No prior experience needed.
• Length of Program: TBD.

As Artificial intelligence (AI) and generative AI revolutionize our world, the demand for AI Software Developers with the right cutting-edge skills is soaring. This IBM AI Developer Professional Certificate will equip you with sought-after expertise in building AI-powered chatbots and apps and enable you to launch your AI career in just 6 months.

No prior AI or programming experience required.

During this self-paced Professional Certificate program, you’ll master the fundamentals of software engineering, AI, generative AI, prompt engineering, HTML, JavaScript and Python programming. And through hands-on labs and projects, you’ll gain practical experience in building AI apps you can talk about in interviews.

• Job-ready AI skills in just 6 months, plus practical experience and an industry-recognized certification employers are actively looking for

• The fundamental concepts, key terms, building blocks, and applications of AI, encompassing generative AI

• How to build generative AI-powered apps and chatbots using various programming frameworks and AI technologies

• How to use Python and Flask to develop and deploy AI applications on the web

   

Skills you'll gain

• Category: Engineering Software

• Engineering Software

• Category: Prompt Engineering

• Prompt Engineering

• Category: Application Deployment

• Application Deployment

IT Specialist JavaScript is an online preparatory course that helps you prepare for the prestigious certification exam. Designed for those wanting to make a career in web development, this course provides a deep understanding of JavaScript fundamentals, from syntax to advanced concepts. The course syllabus focuses on essential topics like variables, data types, control flow, functions, objects, and more. Gain practical hands-on experience with our Live Labs that allow you to practice your programming skills in a simulated environment. By the end of this JavaScript Specialist course, you will have the ability to build dynamic and interactive web applications from scratch. 
 
Prerequisites: there are no prerequisites. 
 
Length of Program: up to 4 months 

What You Will Learn 

• Expertise with variables and different data types (numbers, strings, booleans, arrays, objects) for data manipulation in JavaScript 

• Control the execution of code with conditional statements (if, else, else if) and loops (for, while, do-while)  

• Build reusable blocks of code to perform specific tasks and use built-in functions 

• Using HTML elements for Document Object Model (DOM) manipulation 

• Identify and fix errors in JavaScript code with debugging tools 

Practice and prepare for the prestigious IT Specialist Python Certification exam with our comprehensive prep course. Powered with interactive lessons, quizzes, flashcards, and full-length practice tests, our immersive courseware is exactly what you need to navigate through your preparation journey. To make it perfect, we have also added hands-on Labs where you can practice your theories in a hassle-free manner. 
 
Prerequisites: there are no prerequisites. 
 
Length of Program: up to 4 months 

What You Will Learn 

• Deep understanding of the core concepts - variables, data types, operators, control flow, and functions 

• Expertise in working with data structures - lists, tuples, dictionaries, and sets 

• Master of Object-Oriented Programming - classes, objects, and inheritance hierarchies 

• Ability to perform File I/O and error handing 

The ITIL 4 Foundation certification training is a comprehensive learning program with expert guidance for understanding the core concepts of ITIL 4 Framework. This ITIL V4 Foundation training teaches you the fundamentals of Service Value System (SVS) and the four dimensions of service management. You’ll be learning about the interconnected elements of people, processes, technology, and value streams for better service management. Explore the industry-wide best practices for General Management, Continual Improvement, Service Level Management, Technical Management and more. Besides having the opportunity to learn the ITIL 4 Foundation study guide from expert instructors (optional), you’ll also have access to our interactive lessons, practice exams and flashcards for a comprehensive learning experience.

• Understanding of the structure and framework of ITIL 4
• Knowledge of the 4 dimensions of service management
• Value creation and delivery though IT services
• Input & output of service value chain
• Accessing the value, outcome, cost & risk of the service management system
• Applying ITIL 4 Foundation concepts to identify & resolve issues
• Identify key areas to improve IT delivery service

Recommended Prior Experience: You should have attained the ITIL 4 Foundation certification as a prerequisite. The foundation certification covers the core concepts, principles, and terminology of the ITIL 4 framework, before you can take the ITIL 4 CDS exam.

Length of Program: up to 5 months

Description: The ITIL 4 Specialist Create, Deliver and Support preparatory course focuses on the basics of IT service management and how the ITIL framework can be used to manage the whole process of creating, delivering, and supporting services. Gain expertise on ITIL, considered as one of the most relevant frameworks for IT service management, used by many big organizations worldwide. This is an ITIL certification that focuses on continuous improvement of IT service management and customer/user satisfaction. You’ll learn about the best practices in the industry for managing service lifecycle, operational excellence, and continuous improvement. It’s ideal for those involved in daily IT service operations.

What You Will Learn:

· Understanding of the ITIL 4 framework: its principles, concepts, and best practices

· Knowledge of the Service Value System; its components, and how they work together to deliver value

· Ability to optimize value streams by identifying inefficiencies and improving service delivery

· Team building and leadership qualities: developing team culture

· Expertise in prioritizing work, managing backlogs, and allocating resources

· Managing relationships with suppliers, negotiating contracts

· Expertise in using information and technology to support service creation, delivery & support

· Understanding of AI and its applications in IT service management

· Ability to improve methods, implement changes and measure results

The Java for Beginners online training course is especially designed for those wanting to learn Java programming without any prior experience or knowledge. The comprehensive course covers the fundamentals of Java programming, including variables, data types, operators, control flow statements, and object-oriented programming (OOP). You’ll be exploring Java's powerful libraries and frameworks to build real-world apps with our step-by-step Live Lab projects and coding examples. By the end of this course, you’ll be able to write clean, readable, and efficient Java codes effortlessly. 
 
Prerequisites: there are no prerequisites 
 
Length of Program: up to 4 months 

What You Will Learn 

• Complete understanding of data types and variables 

• Understanding of operators: arithmetic, relational, logical, and assignment 

• Expertise in using control flow statements: if-else, switch, for loops, and more 

• Arrays for storing collections of data 

• Read & write File I/O using streams 

• Use tools and libraries provided by the Java Development Kit (JDK) 

• Using IDEs like Eclipse or IntelliJ IDEA 

• Debugging ability to identify and fix errors 

This MS-102 training covers how to deploy and manage Microsoft 365 in cloud and hybrid environments. From governance and compliance to migration and deployment, this MS-102 training prepares you for planning, implementing, and managing Microsoft 365 solutions in a large organization.

• Recommended Prior Experience: This course is considered associate-level Microsoft 365 training, which means it was designed for systems administrators. This skills course is designed for those with three to five years of experience with productivity and collaboration platforms.
• Length of Program: up to 5 months

Enroll in our MS-700 training course to master the art of managing Microsoft Teams. It’s high time for seamless collaboration and communication across your organization in this fast-paced world. 

In this course, you'll delve into configuring and managing Teams environments, covering everything from chat, channels, and apps to meetings, calling, and live events. Learn to implement governance, security, and compliance features, prepare your network for Teams deployment, and integrate Teams with other Microsoft 365 services. 

Length of program: up to 5 months
 

With hands-on labs and real-world scenarios, you'll gain the practical skills needed to confidently manage Teams and pass the MS-700 exam. 

Skills You’ll Get

• Configure and Manage a Teams Environment: Plan and implement network settings, manage Teams clients and devices, and establish governance for Microsoft Teams to ensure a robust collaboration platform.

• Manage Teams, Channels, Chats, and Apps: Create and oversee teams, configure channels and chat settings, and manage app permissions to facilitate effective communication and collaboration.

• Administer Meetings and Calling Features: Set up and manage meeting policies, configure audio conferencing, and oversee calling features to ensure seamless virtual interactions.

• Monitor, Report, and Troubleshoot Teams: Utilize reporting tools to monitor Teams usage, generate insights, and troubleshoot issues to maintain optimal performance.

• Implement Security and Compliance Measures: Apply security protocols and compliance policies within Teams to protect data and adhere to organizational standards.

• Integrate and Manage External Collaboration: Configure settings for guest access and manage external collaboration features to extend Teams' capabilities beyond the organization.

This course is for Azure Administrators. The Azure Administrator implements, manages, and monitors identity, governance, storage, compute, and virtual networks in a cloud environment. The Azure Administrator will provision, size, monitor, and adjust resources as appropriate. This course teaches IT Professionals how to manage their Azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect Azure and on-premises sites, manage network traffic, implement storage solutions, create and scale virtual machines, implement web apps and containers, back up and share data, and monitor solutions.

• Recommended Prior Experience: Completion of AZ-900 (Azure Fundamentals) or equivalent experience.
• Length of Program: up to 5 months

• Learn new concepts from industry experts
• Gain a foundational understanding of a subject or tool
• Develop job-relevant skills with hands-on projects
• Earn a shareable career certificate

Recommended Prior Experience: No prior experience needed.
Length of Program: 6 weeks

This program builds skill in the use of SharePoint, with a focus on navigating team sites, managing lists and libraries, and creating columns, content types, and views. These sharpened, expanded skills will be valuable for any individual seeking to become a go-to user of SharePoint.

What You Will Learn

• Navigating team sites
• Managing lists and libraries
• Creating columns, content types, and views

Recommended Prior Experience: CompTIA A+ Certification and a minimum of 9 to 12 months of hands-on experience working in a junior network administrator/network support technician job role
Length of Program: 6 weeks

CompTIA Network+ helps develop a career in IT infrastructure covering troubleshooting, configuring, and managing networks.
CompTIA Network+ validates the technical skills needed to securely establish, maintain and troubleshoot the essential networks that businesses rely on. Unlike other vendor-specific networking certifications, CompTIA Network+ prepares candidates to support networks on any platform, with a focus on network services, basic datacenter, cloud, and virtual networking concepts.  Upon course completion,Corporate and Community Education will send a Certificate of Completion, and the certification exam will be ordered.

• Establishing network connectivity by deploying wired and wireless devices
• Maintaining network documentation
• Monitoring network activity, identifying performance and availability issues
• Implementing network hardening techniques
• Managing, configuring, and troubleshooting network infrastructure

Oracle SQL is the language of Database that makes it possible to interact with Oracle databases. It helps implement various functions related to data. Find files, add columns, remove rows, and do more with SQL. Accumulate & Arrange data effortlessly with SQL training and become a formidable productivity champion! You will have bite-sized lessons on SQL fundamentals with post-assessment tests to prepare you for your certification exam.  

Prerequisites: there are no prerequisites. 
 
Length of Program: up to 4 months 

What You Will Learn 

• Get equipped with the SQL Query structure: SELECT, FROM, WHERE 

• Retrieve Data from an Oracle Database Table  

• Create, Alter & Drop Table 

• Drop & set UNUSED Columns 

• Get skilled in single-row and other SQL Functions 

• Perform advanced database administration tasks with SQL

Our Microsoft Power BI Data Analyst PL-300 training course is your one-stop shop for learning the ins and outs of data visualization. You’ll train on the tools commonly used to tackle data challenges head-on, from cleaning unruly datasets to crafting stunning, insightful dashboards. Our step-by-step instructions, video lessons, test preps, and labs will prepare you for the PL-300 exam and help you climb the corporate ladder.

• Use techniques for obtaining data from diverse sources 
• Learn to cleanse, shape, and prepare data for analysis 
• Gain proficiency in DAX for creating complex calculations and measures 
• Develop interactive and informative reports using Power BI’s rich visualization capabilities 
• Create compelling dashboards to effectively communicate insights to stakeholders
• Explore techniques for performing in-depth analysis, including statistical analysis and predictive modeling

It’s time to build websites that work seamlessly across every screen. Whether you’re a beginner or polishing your front-end skills, this responsive web development course is your roadmap. A roadmap to building adaptable, fast, and inclusive digital experiences. Dive into the key principles & techniques, from mastering media queries & breakpoints to optimizing your layouts with CSS3, flexbox & Grid. Go beyond the layout & design. Learn how to optimize performance, boost SEO & implement offline functionality & ensure accessibility. All achieved while keeping security & data privacy front & center.  

Prerequisites: there are no prerequisites. 
 
Length of Program: up to 4 months 

What You Will Learn 

• Advanced CSS Fundamentals: Discover the advanced CSS features, such as animations and transitions, to make your design appear much more appealing to the top-tier audience

• JavaScript Frameworks: Learn responsive web design & how to use JavaScript frameworks (React or Vue.js) and build yourself dynamic websites 

• Web Performance Optimization:  Analyze & understand the techniques for optimizing responsive website development training, which include code optimization, image optimization, as well as website caching strategies

• UI & UX Design: Understand & optimize UI & UX principles to create user-friendly & native websites

• Back-End Development: Get acquainted with back-end technologies, such as Node.js and other databases, to build your web application

Recommended Prior Experience: No prior experience necessary

Length of Program: up to 5 months

Develop advanced skills to leverage modern technologies with our CompTIA Tech+ certification training! 

This Tech+ course covers everything you need to know to pass the FC0-U71 exam – hardware basics, setting up devices, and managing operating systems & software apps. It also dives into Cloud and IoT, polishing your skills for these in-demand fields. 

Finally, learn about databases, programming, networking, and security, all while practicing real-world skills like configuring routers, troubleshooting, and creating backups. 

What you will learn:

• Assemble and identify core hardware components. 
• Set up and configure peripheral device, audio, and video equipment 
• Troubleshooting hardware issues like power, cooling, and memory problems. 
• Navigate and manage operating systems, including Windows and Linux. 
• Run basic Linux commands and use tools like Task Manager and PowerShell. 
• Install and manage software applications. 
• Format documents, create presentations, and use web browsers. 
• Use SQL commands to create, delete, and query databases. 
• Set up wired and wireless networks. 
• Configure routers, DHCP servers, and network adapters. 
• Create virtual machines and understand cloud computing & AI concepts. 
• Identify security vulnerabilities and implement best practices such as encryption and VPN setup. 
• Resolve overheating issues, memory errors, and IP conflicts
• Create backups and restore points for data continuity.

Recommended Prior Experience: At least 1–2 years of business or marketing experience and basic familiarity with digital tools. 

Length of Program: 6 weeks 
 
Descriptions: This specialization is intended for business professionals and marketers seeking to develop practical AI skills for real-world applications. Through 3 courses, you will cover the fundamentals of artificial intelligence and machine learning, generative AI strategies for marketing and branding, and how to apply AI tools to common business challenges. By the end, you will be equipped to leverage generative AI to create content, personalize customer experiences, automate tasks, and build a stronger brand. 

What You Will Learn 

• Apply generative AI tools to solve real marketing, branding, and business challenges. 

• Design AI-powered strategies for content creation, customer personalization, and task automation. 

• Evaluate AI tools and ethical considerations to make informed business decisions. 

Recommended Prior Experience: Teachers, administrators, curriculum designers, trainers, and professionals interested in AI-powered education and modern learning technologies. 

Length of Program: 6 weeks 
 
Descriptions: This AI for Education course is designed for learners to explore how AI technologies support teaching, classroom workflows, and academic operations without requiring technical expertise. Artificial intelligence is changing how educators create learning experiences, manage classrooms, and support student success. Schools, universities, and training institutions are increasingly adopting AI-powered tools to strengthen instruction, personalize learning, and support the modern academic environment. 

What You Will Learn 

• Understand AI Applications in Education: Explore how AI supports teaching workflows, classroom organization, and student participation. 

• Evaluate AI-Driven Teaching Tools: Assess AI tools that strengthen instructional delivery and classroom productivity.  

• Improve Curriculum Planning and Learning Processes: Apply AI-supported approaches to enhance curriculum development and educational workflows. 

• Implement AI-Supported Learning Strategies: Identify AI opportunities that improve personalization and learner outcomes. 

Recommended Prior Experience: no prior experience needed 

Length of Program: 6 weeks 
 
Descriptions: This Specialization bridges the gap between basic browser-based prompting and advanced, environment-integrated AI collaboration, guiding you from Claude's reasoning foundations to local execution. Through four comprehensive courses, you will master text and data analysis, transform Claude into an autonomous Chief of Staff to automate local desktop workflows, build scalable Figma design systems, and deploy Claude Code directly in your terminal to ship features faster. Designed for modern professionals, developers, and creators, this program equips you with the strategic skill set required to delegate complex, multi-step tasks and lead AI-driven business solutions.  

What You Will Learn 

• Master Claude’s reasoning to analyze complex data and deploy local agentic workflows that automate file management and administrative tasks. 

• Leverage Claude to build scalable design tokens, overcome the blank canvas, and run Claude Code in your terminal to ship and refactor code faster. 

Recommended Prior Experience: No prior experience necessary.

Length of Program: 6 weeks

Description: This fully online program provides all the skills you need to find an entry-level job in the field of data analytics.

What You Will Learn:

• Asking questions to make data-driven decisions
• Understanding data types and structures
• Preparing data for exploration
• Using data to solve problems
• Analyzing data to answer questions
• Sharing data through the art of visualization
• Using R programming to supercharge your analysis"      

Recommended Prior Experience: This program assumes prior knowledge of foundational analytical principles, skills, and tools. These include data types, data strategy, data integrity, data cleaning, data aggregation, data analysis, and best practices when information-sharing. It also requires an understanding of spreadsheets, databases and structured query language, programming concepts, data visualization, and dashboards.

Length of Program: 6 weeks

Business intelligence uses processes and tools to turn raw data into easy-to-understand, actionable information. Organizations rely on this information to make better strategic and operational business decisions. Organizations of all kinds need business intelligence professionals to organize, analyze, and report data to inform decision makers. Business intelligence jobs exist in varied industries, from technology to finance to entertainment. You will practice using tools and platforms including Google BigQuery, Google Dataflow, Google Sheets, Python, SQL, and Tableau.

What You Will Learn

• Design data visualizations that answer business questions
• Practice data modeling and extract, transform, load (ETL) processes that meet organizational goals
• Create dashboards that effectively communicate data insights to stakeholders
• Have knowledge of concrete skills in business intelligence
• Complete a portfolio project to share with potential employers

Launch your career in Cloud Cybersecurity, build job-ready skills and must-have AI skills for an in-demand career. This certificate program prepares learners for entry-level roles in cloud cybersecurity. Get hands-on with Google Cloud tools like Cloud Shell, Cloud Storage, and Security Command Center, tackling real-world cybersecurity problems head-on. All content is crafted by seasoned Google experts in cloud and cybersecurity tech. Beyond training and labs, you’ll complete a capstone project and create work examples to showcase your new skills. This certificate builds on your existing foundational knowledge of cybersecurity fundamentals (no degree needed), and we’ve even got you covered with optional refreshers on network security, threat analysis, SQL, and incident detection, as well the importance of integrating AI into your path forward. 

What You Will Learn

• Analyze and apply cloud security principles in practical scenarios
• Execute effective incident response and recovery plans
• Develop and implement risk management and compliance strategies
• Prepare for a successful career in cloud security

Recommended Prior Experience: No prior experience necessary

Length of Program: 6 weeks

This online training program provides the skills you need for an introductory-level job in IT support, with no relevant experience required.

What You Will Learn

• Technical support fundamentals
• Computer networking
• Operating systems: Becoming a Power User
• System administration and IT infrastructure services
• IT security: Defense against the digital dark arts

This fully online program provides the skills you need for an entry-level job in project management, with no relevant experience required.

What You Will Learn

• Estimate time and budgets
• Run effective meetings and manage stakeholders
• Identify and manage risks
• Apply Agile and Scrum frameworks
• Develop leadership skills and navigate team dynamics

How to Earn Credential

• You will earn this certificate by successfully completing the Google Project Management program.

AB-900T00 Introduction to Microsoft 365 and AI administration provides a comprehensive introduction to Microsoft 365, Copilot, and AI-powered agents. It introduces learners to the foundational concepts, core services, and administrative controls of Microsoft 365. It then builds upon this foundation by exploring how Copilot and agents can utilize AI to automate tasks, enhance collaboration, and personalize user experiences across the Microsoft 365 suite.

Prerequisite: AB-900T00 is designed for beginning-level technical IT/Pros and novice administrators seeking a foundational understanding of Microsoft 365 services and Microsoft 365 Copilot. Learners are introduced to the essential components, concepts, and capabilities they need to utilize and manage Microsoft 365, Copilot, and agents without requiring prior hands-on experience.

Length of Program: 6 weeks

What You Will Learn

• Identify the core features of Microsoft 365 services and AI-driven productivity tools.

• Understand Copilot architecture and data flow.

• Create, test, and manage Copilot agents (including SharePoint agents).

• Apply security controls (RBAC, MFA, Conditional Access) to protect AI data.

• Monitor agent usage and lifecycle using Microsoft 365 Admin Center and Copilot Studio